PDS Energy Management - Service Agreements

Siemens Power Distribution Solutions service products enables you to customize a technical service agreement to meet your organization’s maintenance needs over the entire life cycle of your installation. Service agreement benefits include:

  • Substantial savings versus “on demand” purchases resulting in reduced total cost of ownership (TCO)

  • Optimized scaling of your maintenance organization

  • Assurance that your installation is operating at maximum performance and availability

  • Technical experts

  • Single source supplier

  • Available 24/7, 365 days a year

  • Avoid unscheduled downtime with preventive maintenance

On-site Services

Field services

Block of hours. Purchase field service hours in 40 hour increments for preventative, predictive or emergency services.

Embedded engineer

Full-time, on-site support from a certified Siemens professional.

Technical account liaison

A technical account liaison provides consulting and guidance on all aspects of support through familiarity with the application, your business goals and processes, and your maintenance and engineering staff. In addition to a site visit to assess your installation and support requirements, the technical account liaison will conduct monthly reviews with your staff to ensure you are receiving maximum payback on your investment.

Emergency support

Purchase emergency service hours in 40 hour increments to ensure the fastest possible response time.

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