If you have not received a satisfactory response from your local Siemens Building Technologies office regarding a problem or issue, please reach out to us through the Customer Elevate program.
Click here to submit an issue online. Or call 844-SBT-CUST (844-728-2878) to speak to a representative who will submit your issue for you. A Customer Excellence Manager will receive your request and elevate it to the VP-level team member most familiar with your organization. Your VP-level contact will reach out to you directly and see your request through to completion.